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How to Choose a Reputable Contractor to Repair Your Foundation in Ottawa

Are you on the hunt for a foundation repair company to take care of an immediate problem? When you don’t take the time to find a reputable contractor, you could end up with even more problems to deal with. To find a reputable contractor to repair your foundation in Ottawa, make sure they check off all the points below.

They Have Been Accredited on the BBB For Over 20 Years

Many people still rely on the Yellow pages (online) to find a contractor, but this is one of the worst things you can do. The Yellow pages only provide basic contact information and ad space, but they don’t rate the businesses based on their performance. That’s why you need to skip outdated methods like this and go straight to the BBB. The Better Business Bureau should be the first place you look to determine if the foundation expert is in fact reputable. The BBB rates businesses from A+ to F, based on the information that it has obtained from public sources. The ratings are based on the number and types of complaints received and how transparent the business is in their operations. If the company is reputable, they will have been accredited (see years accredited) for over 20 years which is the industry standard.

They Have A Flawless Track Record

If a company is not posting their reviews on their website, hiding them online or showing too many (usually bogus) reviews, it should be cause for concern. Companies with flawless track records will want to show off, which is why you should always do your research before deciding on a reputable company. This involves checking out multiple online reviews and asking for a list of recent customers, also don’t be afraid to call their referrals. They can tell you if they would hire them again and give you a personal insight into the company’s performance, customer service and quality of workmanship.

They Are A Specialist

Many general contractors advertise themselves as foundation repair specialists when in fact, they provide a diverse range of services, from carpentry, to roofing, to window repair. Why choose an amateur when you can hire an expert who has extensive knowledge and experience in their field? If you want the job done right the first time, choose a foundation repair company that is specialized.

They Are Insured

You should only be dealing with a licensed and insured contractor. If you can’t find that information on their site or if you feel as if they may be lying about their status, talk to your insurance agent – they may be able to find out whether they’re insured or not.

They Are Established

Four out of five new startups don’t make it past the first year.  If you get enticed by an incredible deal offered by a new foundation repair business, consider this: if the company happens to go out of business and files bankruptcy, your money will be lost. It’s worth taking the time to find out how long they’ve been in business to ensure that you only choose a well-established foundation repair company.

They Focus On Permanent Repairs

If the contractor only talks about temporary repairs, you should be wary. Avoid dealing with contractors who try to pressure you into short term solutions. A temporary repair is rarely the best solution for your home.

They Have Reasonable Rates

Low-cost contractors are often associated with poor quality workmanship. If the prices seem too good to be true, they most likely are. Majority of the discount companies find ways to keep their costs down by using low-grade materials and unskilled labour. Some even increase the costs after the project has started, so it’s important to avoid the cheapest contractor around and hire someone with reasonable rates.

They Offer A Warranty

Reputable contractors will offer a warranty for foundation repairs. Without a warranty, you will be held responsible to pay for any repairs if something goes wrong. Be sure the company offers guaranteed work and certified transferable warranties.

They Have A Reputation For Being On Time and On Budget

You want a foundation repair company that you can trust to repair your foundation problems on time and on budget. You should never sign a contract until you’ve confirmed a price and a date. Only the best in the industry will guarantee their work and abide by their contract rates and timelines.

If you want a foundation expert in Ottawa that checks off all the discussed points above, then you need the services of The Foundation Experts Inc. Our team has been Accredited Since 1999 on the BBB and we have an impeccable track record because we make customer service and workmanship is our highest priorities. Plus, we only hire the best foundation repair specialists in the industry. Learn more about our services and how we can help you get the foundation repair services that you need for your home. Contact us today!